Frequently Asked Questions
Here you will find answers to the common questions asked about our products and services.
The best way to clean your hat is to hand-wash them instead of placing them in the washing machine. This will help with retaining their shape and won’t diminish the quality of the embroidered design.
We recommend you wash them with a mild detergent that doesnt contain bleach, in lukewarm water. If there are any spots that require more attention, then you can use a brush with soft bristles.
They should be machine-washed on cold, inside-out on a gentle cycle with a mild detergent and like colors. Also use non-chlorine bleach only when necessary, such as if its a white garment. You shouldn’t use any fabric softeners, or dry-clean the items.
To dry tumble-dry on a low cycle, but hang drying works best.
When it comes to ironing, use cool iron inside-out. Do not iron the print.
Be wary of washing and drying on a high setting, especially when the garment is 100% cotton. High-temperature washes can fade and crack the print, and a high-temperature dryer settings can shrink the garment, as well as damage the print.