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Shipping Time
Products that have an availability of "In Stock" are shipped same day or the next if ordered before 2 PM EST.
Products that have an availability of "Manufacture Ship" are products that ship directly from the manufacture and usually ship within 2-3 business days. At times these items may take longer to ship. By contacting us via our contact form here we can give you a estimate on shipment.
No orders are shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Please allow additional days in transit for delivery. Please make sure when submitting an order that your address is correct.
Free Shipping
Free shipping is available within the lower 48 states for some products. Simply select the free shipping option during checkout, if its available. (This does not apply to large items or items where shipping quotes are required (ie: bumpers, seats, GT Wings, and so on). Individual items with Free Shipping will be shipped by the carrier of our choice to a single address within the continental United States. This offer excludes shipments going to Alaska, Hawaii, Military Boxes, and items too large to ship via a standard carrier.
Duties and Customs
When shipping internationally Complex Seven is not responsible for Duties and customs fee's. These fees must be paid directly to the courier as we do not impose them.
Address Restrictions
- The billing and shipping address must be the same. If it is not we will call or email to verify the inconsistent addresses. This will put a hold on processing your order. If no response from either communication channels, your order will be cancelled and refunded in full.
- We don’t ship to PO Boxes.
Damages & Lost Packages
Complex Seven is not liable for any package damaged or lost during transit. If you receive a package that is damaged or lost. Please contact us and we will open a claim with the shipper. Also you can use the provided tracking number and open a claim with the shipment carrier.
Lost Package Claim Forms